Privacy Policy

Dogi ("we", "us", "our") respects your privacy. This policy explains what we collect, why, and how you can control it.

Information We Collect

• Contact details you provide: name, email, phone number, shipping address, when you place an order or sign up for capsule drop alerts.
• Order information: items purchased, size, price paid.
• Technical data: IP address, browser type, device information, collected automatically when you use the site.
• Payment information is collected and processed directly by our payment gateway partner. We do not store your card, UPI, or bank details on our servers.

How We Use Your Information

• To process and deliver your orders.
• To send order updates, shipping confirmations, and (if you opt in) capsule drop announcements.
• To improve the site and troubleshoot issues.
• To comply with legal and tax obligations.

Sharing Your Information

We share information only with: payment processors (to complete transactions), shipping and logistics partners (to deliver your order), and service providers who help us operate the site (e.g. hosting). We do not sell your personal information to third parties.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand site usage. You can disable cookies in your browser, though parts of the site may not function correctly without them.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at hello@dogi.co.in. We will respond within a reasonable timeframe.

Data Retention

We retain order information for as long as needed to fulfill legal, accounting, and reporting obligations.

Changes to This Policy

We may update this policy from time to time. Continued use of the site after changes means you accept the updated policy.

Contact

Questions about this policy: hello@dogi.co.in